Keep on Running

At Label Power we understand that your thermal printer is an important tool for your business. An untimely breakdown can often mean serious consequences so our service team is on hand to provide technical help when you need it.


You can choose from a range of preventative maintenance plans or just simply contact us when necessary. If our trained technicians can't fix the problem on-site we can arrange for a "hot swap"* machine to get you up and running while your printer is repaired.


Our knowledge of printers extends beyond those printers Label Power sells. If you need assistance with any brand of thermal printer including Datamax, Citizen, Birch, Eltron or Tharo please give us a call.


We also provide technical support and direct manufacturer assistance for our other printer lines such as the Primera LX800, VIP Colour VP2020 and Nagano Nameliner 850 Pro.


Just like your car your thermal printer needs a service. Ideally your printer should be serviced every 6 months and as a minimum every year. Call our Help Line to book your service and make sure you keep your labelling system running reliably:


1300 727 202 or 07 3710 7000


*Hot swap is only available to customers who have purchased their machine directly from Label Power.

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