Protect your production colour label printer and minimise costly downtime with a Label Power Service & Support Plan.

Designed for production colour printers, this plan provides access to printer installation assistance, training, technical support, preventive maintenance, discounted spare parts and loan equipment support. Choose from a 1-year, 3-year or 5-year plan to suit your production requirements.

Plan Benefits

• Remote printer installation and training
• Return-to-base preventive maintenance
• Phone support for urgent printer-related issues
• Remote technical support via TeamViewer
• Discounted spare parts, excluding consumables
• Access to a loan printer based on the value of the covered machine
• Support services valued at $199.00 ex GST per hour
• Preventive maintenance services valued between $199.00 and $1,320.00 per year
• Recommended quarterly or half-yearly maintenance

Additional 5-Year Plan Benefit

Customers purchasing the 5-year plan receive a guaranteed trade-in value of 25% of the printer’s original purchase price when trading the covered printer toward a new printer purchased from Label Power.

Important Information

• This plan covers the printer only and does not include software support.
• Freight, travel and onsite service costs are not included and will be invoiced separately.
• Initial template setup is available for $200.00 ex GST.
• Additional templates will be quoted separately.
• Warranty coverage applies to faulty parts only.
• Misuse, accidental damage, normal wear and tear, and consumable items are not covered.
• Onsite training can be arranged and quoted separately.
• For plans purchased retrospectively, pre-existing faults or conditions may be excluded.
• All listed prices exclude GST.

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