Keep kitchen orders moving with the Element RW337D Dot Matrix Kitchen Printer. Built for restaurants, cafés, takeaway shops, bars and commercial food-service environments, this reliable impact printer produces clear kitchen dockets at speeds of up to 4.7 lines per second.

The RW337D combines fast printing, straightforward paper loading, an automatic cutter and multiple connectivity options in a compact, durable design. Its 9-pin impact printing mechanism uses plain paper and an ERC-38 ribbon, making it a practical choice for hot kitchen environments where dependable order printing is essential.

Reliable Kitchen Docket Printing

Kitchen printers need to operate consistently during busy service periods. The Element RW337D is designed for demanding point-of-sale applications, helping front-of-house orders reach kitchen staff quickly and clearly.

Its 64 KB receive buffer supports efficient order processing, while the anti-paper-jamming design, automatic cutter-error recovery and easy-access clamshell cover help minimise interruptions.

Designed for Restaurants and Commercial Kitchens

The Element RW337D is suitable for printing:

• Kitchen order dockets
• Food preparation instructions
• Table and order numbers
• Bar and beverage orders
• Customer receipts
• Duplicate order copies
• Special dietary and allergy notes

Because the RW337D uses impact printing rather than heat-sensitive direct-thermal printing, it is well suited to areas where kitchen heat could affect ordinary thermal paper.

Fast 4.7 LPS Impact Printing

With a maximum print speed of 4.7 lines per second, the RW337D helps kitchen staff receive orders without unnecessary delays.

The printer supports black, purple and black/red ERC-38 ribbon options. A two-colour ribbon can be used to emphasise important information such as modified meals, urgent orders, allergy notes or special preparation instructions when supported by the connected POS system.

Easy Paper Loading and Maintenance

Drop-in paper loading makes roll replacement quick and straightforward. The clamshell-style cover provides easy access to the paper path and printing mechanism, helping staff clear paper issues and perform routine maintenance.

Additional reliability features include:

• Anti-paper-jamming design
• Automatic cutter-error recovery
• Built-in power supply
• Paper-saving functions
• Configurable FEED button
• Printer operating-history recording
• Easy-access cover design

Flexible Paper Options

The RW337D supports several common kitchen and receipt paper widths, allowing it to suit different POS environments and docket layouts.

Supported paper widths include:

• 80 mm
• 76 mm
• 69.5 mm
• 57.5 mm

The printer can use continuous or marked paper and supports both single-layer paper and multi-layer paper with one original and one copy.

Multi-layer printing is especially useful when the same order needs to be distributed to more than one preparation area or retained as a physical record.

Multiple POS Connectivity Options

The Element RW337D is available with commonly used point-of-sale interfaces, including:

• USB
• Ethernet
• RS-232 serial
• IEEE 1284 parallel

Interface availability may vary between configurations. Confirm the required connection type before ordering to ensure compatibility with your POS terminal, computer or network.

The printer also includes a cash-drawer connector capable of supporting one or two compatible cash drawers.

Key Benefits

• Purpose-built kitchen printing: Designed for restaurant, hospitality and food-service order dockets.
• Fast output: Prints at speeds of up to 4.7 lines per second.
• Impact print technology: Uses plain paper and an ink ribbon instead of heat-sensitive thermal paper.
• Dual-colour support: Compatible with black/red ribbons for highlighting important order details.
• Easy paper loading: Drop-in loading helps staff replace rolls quickly.
• Automatic cutter: Produces cleanly separated kitchen dockets.
• Paper-jam resistance: Anti-jamming design helps maintain reliable operation.
• Large receive buffer: 64 KB buffer helps manage incoming print jobs.
• Flexible media support: Accepts multiple paper widths and single- or multi-layer paper.
• Multiple interfaces: USB, Ethernet, serial and parallel connectivity options are available.
• Compact footprint: Suitable for crowded counters and kitchen preparation areas.
• Built-in power supply: Reduces external power components around the workstation.

Technical Specifications

Print method: 9-pin serial impact dot matrix
Maximum print speed: 4.7 lines per second
Print resolution: 80 × 144 dpi
Print width: 400 half dots or 200 full dots
Paper type: Continuous paper or marked paper
Supported paper widths: 80 mm, 76 mm, 69.5 mm and 57.5 mm
Multi-layer paper: One original plus one copy
Ribbon type: ERC-38 ribbon cartridge
Receive buffer: Up to 64 KB
NV image memory: 128 KB
User NV memory: 8 KB
Interfaces: USB, Ethernet, RS-232 serial or IEEE 1284 parallel, depending on configuration
Cash-drawer connection: Supports one or two compatible cash drawers
Power: 24 V DC
Operating temperature: 5°C to 45°C
Dimensions: 160 mm wide × 245 mm deep × 154 mm high
Weight: Approximately 3 kg

Ribbon Compatibility

The Element RW337D uses an ERC-38 ribbon cartridge.

Compatible ribbon types include:

• ERC-38 black
• ERC-38 purple
• ERC-38 black/red

Always confirm ribbon compatibility before purchase. Black/red printing also depends on the formatting and capabilities of the connected POS software.

Ideal For

The Element RW337D is a strong choice for:

• Restaurants
• Commercial kitchens
• Cafés
• Takeaway shops
• Quick-service restaurants
• Pizzerias
• Bars and pubs
• Clubs
• Hotels
• Catering businesses
• Food courts
• Hospitality POS systems

Improve Kitchen Order Accuracy

Clear, reliable dockets help kitchen staff identify the correct meals, preparation instructions and order sequence during busy service periods.

With fast impact printing, multi-width paper support, an automatic cutter and flexible connectivity, the Element RW337D Dot Matrix Kitchen Printer provides a practical solution for hospitality businesses that need consistent kitchen order printing.

Order online from Label Power or contact our team for assistance selecting the correct interface, paper rolls and ERC-38 ribbons for your POS system.

Frequently Asked Questions

What is the Element RW337D?

The Element RW337D is a 9-pin dot matrix impact printer designed for kitchen dockets, restaurant orders, receipts and other hospitality point-of-sale printing applications.

Is the RW337D suitable for commercial kitchens?

Yes. Its impact printing technology, plain-paper compatibility and durable construction make it suitable for restaurants, cafés, takeaway stores and other commercial food-service environments.

How fast does the Element RW337D print?

The RW337D prints at a maximum speed of approximately 4.7 lines per second.

What paper width does the RW337D use?

It supports approximately 80 mm, 76 mm, 69.5 mm and 57.5 mm paper widths. The paper roll must meet the printer’s required thickness and media specifications.

Can it print duplicate kitchen dockets?

Yes. The RW337D supports multi-layer paper consisting of one original and one copy, provided compatible paper is used.

Does the printer use thermal paper?

No. The RW337D is an impact dot matrix printer. It prints using an ERC-38 ink ribbon on compatible plain paper rather than heat-sensitive direct-thermal paper.

Can it print in two colours?

Yes. The printer supports compatible black/red ERC-38 ribbons. Two-colour output depends on the selected ribbon and the commands generated by the connected POS software.

Which connection does it use?

RW337D configurations may be available with USB, Ethernet, RS-232 serial or IEEE 1284 parallel connectivity. Check the specific variant before ordering.

Does it have an automatic cutter?

Yes. The RW337D includes an automatic cutter and a cutter-error recovery function.

Is the power supply built in?

Yes. The printer features a built-in power supply, helping keep the installation compact and organised.

Which ribbon does the RW337D require?

The printer uses an ERC-38 ribbon cartridge. Black, purple and black/red ribbon options may be available.