Protect your colour label printer investment and minimise production disruptions with a Label Power Service & Support Plan.

Designed for entry-level colour label printers, this plan provides access to printer installation assistance, training, technical support, preventive maintenance and discounted replacement parts. Choose from a 1-year, 3-year or 5-year support period to suit your business requirements.

Plan Benefits

• Remote printer installation and training
• Return-to-base preventive maintenance
• Phone support for urgent printer-related issues
• Remote technical support via TeamViewer
• Discounted spare parts, excluding consumables
• Access to a loan printer, subject to availability and the value of the covered machine
• Support services valued at up to $199.00 ex GST per hour
• Preventive maintenance services valued between $199.00 and $1,320.00 per year

Additional 5-Year Plan Benefit

Customers purchasing the 5-year plan receive a guaranteed trade-in value of 25% of the printer’s original purchase price when trading the covered printer toward a new printer purchased from Label Power.

Important Information

• This plan covers the printer only and does not include software support.
• Freight, travel and onsite service costs are not included and will be invoiced separately.
• Initial template setup is available for $200.00 ex GST. Additional templates will be quoted separately.
• Warranty coverage applies to faulty parts and does not cover misuse, accidental damage, normal wear and tear or consumable items.
• Onsite training can be arranged and quoted separately.
• When purchasing a plan retrospectively, pre-existing faults or conditions may be excluded.
• Preventive maintenance is recommended quarterly or half-yearly.
• All listed prices exclude GST.

Based on the service inclusions, conditions and price guide shown on page 1 of the uploaded Service & Support Plan PDF Download